FAQ

No, it is not necessary to register on the Caseificio Bucamante website in order to proceed with the purchase

You can register to keep track of your orders. It is simple, quick and secure! Just go to the ‘Register’ section and in just a few steps you can complete your online registration.

Caseificio Bucamante collects your data in full respect of your privacy (in accordance with GDPR 2016/679) with the sole and exclusive purpose of providing the service you have requested.

You can pay by Credit Card via the secure payment circuit PAYPAL.

We have provided for payment via PAYPAL, which is easy and above all secure (purchase data is not handled directly by the Bucamante Cheese Factory but by PAYPAL).

In this mode, PAYPAL will send this data to the international circuits MASTERCARD, MAESTRO, VISA, VISA ELECTRON, AMERICAN EXPRESS, AURORA or DISCOVER.

Of course! Your personal data and credit card number are exchanged over the Internet in an encrypted (undecipherable) manner.

Caseificio Bucamante relies on PAYPAL’s secure online payment service.

This payment method allows the credit card holder to provide his sensitive data (name and surname, card number, expiry date and CV code) directly to the bank and not to the Caseificio Bucamante purchasing department. With this payment method, the relevant form residing on a secure server is called up, in which the sensitive data relating to the credit card are requested.

In this way, Caseificio Bucamante does not become aware of your credit card, so it will not be able to use it to carry out unauthorised transactions.

Shipping costs vary according to the quantity in kg of products purchased.

After placing the products in the shopping cart, the system will calculate the shipping costs, which will always be visible (even before purchase).

SHIPPING COSTS FOR ITALY:

UP TO 1.5 KG – € 7.64

UP TO 2.5 KG – € 9.74

UP TO 5 KG – € 15.61

UP TO 15 KG – € 25.80

SHIPPING COSTS FOR ISLANDS:

UP TO 1.5 KG – € 18.61

UP TO 2.5 KG – € 21.22

UP TO 5 KG – € 27.10

UP TO 15 KG – € 37.35

In order to guarantee the freshness of our products and delivery within 48 hours, we recommend placing your order on the following days:

• Mondays, Tuesdays and Wednesdays (by 12 noon) if home delivery is desired.
• Monday to Thursday if a retainer is requested.

For orders placed after this deadline, we cannot guarantee receipt of the order within 48 hours.

The freshness of our products is always guaranteed!
For further information, please contact our customer service.

Of course! Simply indicate at the time of ordering the address to which you want the goods to be sent.